Support

We typically reply within 24 hours.

Need help with KodeMail? The fastest way to reach us is by email.

Frequently asked questions

Does KodeMail have access to my Gmail?

No. KodeMail loads Gmail in a sandboxed WebKit view on your Mac, just like Safari does. We never see your email, contacts, or password. See our Privacy Policy for details.

How do I add a second Gmail account?

Multi-account support is part of KodeMail Pro. Open Settings → Accounts → Add Account, then sign in with the second Gmail. Each account gets its own avatar, accent color, and unread badge in the sidebar.

I'm not getting notifications.

Open System Settings → Notifications → KodeMail and ensure notifications are enabled. Inside the app, open Settings → Notifications and confirm sound and badge are turned on. KodeMail polls Gmail for new messages every 60 seconds while running.

How do I cancel my subscription?

Subscriptions are managed by Apple. Go to your Apple subscriptions page and cancel KodeMail there. The Lifetime purchase is one-time and never auto-renews.

How do I restore a previous purchase on a new Mac?

Open Settings → Pro and tap "Restore Purchases". Make sure you're signed in to the same Apple ID you used for the original purchase.

Does KodeMail work with Google Workspace accounts?

Yes. Any Gmail or Google Workspace account that works in mail.google.com works in KodeMail.

Can I use KodeMail offline?

KodeMail wraps Gmail's web interface, which requires an internet connection. Offline support is limited to whatever Gmail's web app caches itself.

What macOS versions are supported?

macOS 13.0 Ventura or later, on Apple Silicon and Intel Macs.

Still need help?

Email poulamixappstore@gmail.com with your macOS version, KodeMail version (Settings → About), and a description of the issue. Screenshots help.